No training, no work life balance, poor management. - Implementations PCMI Employee Review

It is a good company with nice benefits and hybrid/remote work opportunities.

Teams across multiple time zones can be challenging to deal with at times.

Some decent coworkers (usually the ones trying to survive like you)

If you're considering working at PCMI, I’d strongly recommend thinking twice. The internal environment is rife with politics and favoritism, and promotions often depend more on who you know than on performance or merit. There’s no real leadership - upper management fails to take accountability, and when things go wrong (which is 90% of time), they are quick to shift the blame onto associate-level employees. Leadership is reactive rather than proactive, and decision-making is slow and disconnected from reality. This dysfunction spills over to clients, 95% of whom regularly express frustration over delays and unresponsiveness. Instead of addressing these systemic issues, leadership continues to deflect, creating even more pressure on front-line staff. Hard work and results mean nothing here. If you’re not in the “favorites club,” you’ll be overlooked, ignored, or blamed when things go wrong. If you value clarity, fairness, and professional growth, you won’t find it here. Do yourself a favor and stay far away - there are far better companies out there that will value your time, effort, and sanity.