Pros
You will meet some great employees/co-workers. Occasional work from home.
Cons
Very bad management. No set policies. Not every employee get equal pay. You could be working there for a longer period and a new employee comes and will make a lot more than what you are making. They are always watching you on the cameras (they have them everywhere). They would probably add microphones too if they could. All they care about is money. You even have to work on certain holidays to make them money. You don't really have a training. They just throw you on the job and give you a full caseload. You just learn as you go. Close friends and family of the executives get all the benefits. There is no room for growth so you'll basically be stuck in one position.