3.0
24 Jul 2020
Former employee, more than 1 year
Portland, OR
Recommend
CEO approval
Business outlook
Pros
Sincere organization; amazing mental health experience. Health insurance for full-timers (Kaiser).
Cons
Problems with some middle management choices. Talented people frequently leave too soon; burned out or less motivated people stay too long. Frequent call-outs leave reliable people carrying the burden of call volume. Limited roles; limited/no progression; call volume spikes; too many lines/protocols; abusive calls; EPS contract line leaves phone workers as punching bags for another organization's failures.