Avoid if you value your mental health - read before applying! - Anonymous employee OrderWise Employee Review

1.0
16 Nov 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some hard working andtalented staff at the bottom of the ladder who deserve to be properly looked after.

Cons

David has consistently been given the same negative feedback of poor management and severe neglect of staff well-being.. and still nothing has changed in the company. His ego has maintained that the people who have quit are always wrong, despite years of causing serious mental health problems and destroying the confidence of dedicated workers. I would be very wary of the positive reviews for this company, many are all too similarly written and not accurate at all. The recent negative reviews resonates almost exactly true with my experiences at the company despite leaving a few years ago. The responses to these also blame the employee over and over again rather than taking onboard the feedback. I know of many, many others who also were forced to leave because of unfair conditions David STILL puts his staff through. The fact he has turns the blame on a single employee really shows his true colours and would suggest to me that the reviews are accurate! The company has failed to grow from a start up successfully and David has evidently missed key opportunities to invest in his management and staff as they grew to a team of 200. They have lost some extremely talented staff across all departments for this reason yet claim them as their ‘success stories’ who have since moved on. My experience of OrderWise was distressing to say the least. I often put in extra hours but was consistently paid significantly less to those equal to me. I witnessed first-hand 4 or 5 serious cases of mental health issues caused directly by the company in which the employees had to take time off sick. It was common knowledge that you could not confide in HR or management without others knowing your problems and senior management would regularly speak in vulgar language about staff who were beneath them. Never in my life have I heard anyone in a company speak the way David once spoke about an employee because he guessed an anonymous complaint about low pay was supposedly by this person. No proof, just disgusting language at this poor employee behind their back - a very regular and distressing occurrence at OrderWise. If the company had seen as many physical illnesses caused by their conditions as what they have done to people’s mental health, there is no doubt it would be under investigation. That is without even starting to question their ethical values in partnering with Overseas companies (cannot post this review if I name any names). I’d suggest a little research into this before ever applying to join the company.

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OrderWise Response
4y
Thank you for taking the time to leave your review. We’re saddened to hear that you feel your experience working with us was a negative one. There are many initiatives in place across our business designed to acknowledge and recognise our colleagues, including regular 1-1 meetings, development plans and appraisals. Many of our senior management team have progressed through the organisation, and we have several employees who’ve been with us for five years or more. In all teams there are talented and hard-working individuals driving OrderWise forward, and we know they are our greatest resource. Our employee community is the reason for our continued expansion and success – and, while we acknowledge your comments, we must wholeheartedly disagree with your point that we’ve not ‘grown successfully’ in our 30+ years providing market-leading software solutions to thousands of customers. Your references relating to individuals causing others ‘serious mental health problems’ are concerning. We’re absolutely committed to the positive wellbeing of our colleagues and treat your claims with the utmost seriousness. However, to the best of our knowledge they are unfounded – and do not reflect the views and feedback of our 200+ employees. This is a hugely important and sensitive topic for our business and its leaders, which is why we provide access to mental health services as one of our many employment benefits . With regards our ‘ethical values’, we take great pride in our approach and efforts. Over our three decades in business, we have supported numerous causes and given back to the communities in which we operate. We have various accreditations and have won several industry awards – accolades which are based on our robust diligence in line with our company values to always act with responsibility and integrity. If you have any further suggestions on these subjects, we encourage you to get in touch with us via internalimprovement@orderwise.co.uk so we can discuss in more detail. We thank you again for your review and wish you all the best with your future career.

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