Poor management, terrible customer experience, complex process, outdated systems and very slow to deliver anything.
Orange Business Response
5y
Hello, I'm really sad to read that your experience with us was far from being positive. As our priority is clearly to deliver a great customer & employee experience, I would be interested to understand your perception on this matter. We are working on continuous improvement to deliver outstanding CX, so please don't hesitate to share more feedback with me if you want to.
MPLS declining, internet increasing - Rev targets are tough to hit
Orange Business Response
3mo
Hello, thank you for your feedback! We're glad to hear that our efforts to create value for our employees and foster a positive work environment have paid off. We believe in continuous improvement and won't give up on making the employee experience even better!
Generous PTO
Ideal workplace for those comfortable with mediocrity.
Cons
This company used to be an exciting place with cutting-edge technology and smart people, even if the pay was never competitive. Unfortunately, those days are long gone. The organization is now in serious decline losing money month after month, struggling with an empty sales pipeline, and going through major layoffs roughly every six months.
Leadership has become the biggest liability. Since the current CEO took over, she’s built a circle of poorly qualified executives who seem more focused on self-preservation than fixing the core problems. That culture of mediocrity has trickled all the way down. The company’s strategy now revolves around closing sites in higher-cost countries and replacing experienced teams with cheaper labor overseas but even those engineers are underpaid and unsupported, which only compounds the dysfunction.
It’s heartbreaking to watch what was once a great company fall apart like this. Unless there’s a complete overhaul of leadership and direction, I’d strongly recommend steering clear.