Tech Support Agent for Suddenlink - Tech Support Representative Optimum Employee Review

5.0
11 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Great Benefits, Friendly People, Great Perks, Awesome Training environment. Helpful Supervisors, Welcoming Community. Show up to work and put in effort and the company will treat you well. Even after just starting, they went out of their way to accommodate a pre-planned trip.

Cons

The company was just bought by an over seas guy, unsure of what changes will be made in the future. They have put a hold on overtime and free food for the time being.

Explore other reviews about Optimum

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible, fast-past, challenging but fun projects

Cons

frequent organizational and structural changes, including layoffs

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

the benefits they offered us

Cons

rate of pay they offered us

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