Good money but terrible management - Sales Supervisor Optimum Employee Review

1.0
18 Jul 2022
Recommend
CEO approval
Business outlook

Pros

The money is pretty good and the opportunity to move around is okay.

Cons

The management has run the business into the ground by outsourcing most of the jobs and going with 3rd party technicians. Contractors and outsourced call centers have ruined Suddenlink's once proud name so they're changing it to Optimum until they ruin that too.

Explore other reviews about Optimum

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible, fast-past, challenging but fun projects

Cons

frequent organizational and structural changes, including layoffs

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

the benefits they offered us

Cons

rate of pay they offered us

See reviews by: Helpful|Rating|Date|All