No longer values intelligence - Suddenlink Tech Support Optimum Employee Review

1.0
14 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Medical benefits and job stability salary is decent for an entry level position other than that i can not think of any other pros

Cons

Hypocritical and unrealistic expectations upper management overly focussed on the wrong metrics they are no longer customer focussed and have all but automated my job with no room for knowledgeable employees

Explore other reviews about Optimum

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible, fast-past, challenging but fun projects

Cons

frequent organizational and structural changes, including layoffs

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

the benefits they offered us

Cons

rate of pay they offered us

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