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      Optimum

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      Optimum reviews

      Technical Support Agent - Anonymous employee Optimum Employee Review

      2.0
      6 Apr 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Free cable and internet; a great group of people to work WITH ... not work FOR; good benefits

      Cons

      Favoritism shown to certain people; technical support agents were forced to SELL SELL SELL and that annoyed an "already angry customer" calling in with technical issues

      Explore other reviews about Optimum

      5.0
      14 May 2026
      Instructional designer
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible, fast-past, challenging but fun projects

      Cons

      frequent organizational and structural changes, including layoffs

      2.0
      26 Jun 2026
      Retail sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      the benefits they offered us

      Cons

      rate of pay they offered us

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