Great Entry Level Job - Tier 2 Technical Support Optimum Employee Review

4.0
23 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great starting pay and benefits

Cons

Very micromanaged, call center environment isn't for everybody.

Explore other reviews about Optimum

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible, fast-past, challenging but fun projects

Cons

frequent organizational and structural changes, including layoffs

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

the benefits they offered us

Cons

rate of pay they offered us

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