Slow calls but challenging targeting and management - Customer Service Representative (CSR) OppFi Employee Review

Great leadership, remote, benefits, and development opportunities

Feel disconnected from co-workers because it's a remote job

Previously good management (not current), good pay and benefits, nice office.

As others have stated on here the CISO is extremely abusive. We're talking yelling, intimidation, gossip and comments about individuals physical appearance. Other employees have mentioned having to go to therapy after working with her and having to start on anti-anxiety medications as a result of her behavior. At times I felt concerned for my own physical safety and the safety of others when around her (thank goodness for mostly remote work). When employees use the internal feedback system to voice their concerns they are fired shortly after - it is clearly being used as a way to identify dissenters within the InfoSec program and terminate them. Her grasp of the English language is tentative at best - which would be fine for an individual contributor but not someone who's main job is to communicate. On top of it all she is highly ineffective, often personally slowing down initiatives, micromanaging, sewing confusion and changing direction in non strategic ways.