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Opensity Solutions

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Salary - Service Desk Analyst Opensity Solutions Employee Review

2.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Experience, flexibility, entry level, training.

Cons

Burnout, always getting tickets, multiclient.

Explore other reviews about Opensity Solutions

3.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy work, lot of down time

Cons

Not a lot of room for growth and there aren’t many bonuses

1.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Occasionally lunch would be provided for you. I liked most of my coworkers. I never had to work overtime.

Cons

Opensity Solutions is just Forrest Solutions rebranded. I recommend you go to Forrest's glassdoor page so you can see the many many issues they have, because they remain true. Cruel, incompetent micromanagement. Bullying of staff. Rules that only exist to remind you what you are: measley servants, far below the client. Health insurance is useless, pto is a joke (1 week sick, 2 weeks vacation. Vacation accrues over the year and neither time can be roles over into next year). Awful, awful pay. I was constantly anxious about spending any amount of money.

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