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      OpenTable

      Part of Booking Holdings

      Engaged employer

      OpenTable reviews

      If you like being micro managed... - Customer Service Representative (CSR) OpenTable Employee Review

      1.0
      11 Aug 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      The schedule is at least ok

      Cons

      Insane micro management and you are literally always hounded about performance. You are expected to take abuse from customers and cannot disconnect from an abusive customer without prior authorization

      Explore other reviews about OpenTable

      5.0
      2 Mar 2026
      Product manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work - really good work life balance and culture.

      Cons

      Not much to say, everything is good

      3.0
      2 Jun 2026
      Engineering manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good culture and supportive team

      Cons

      Hard to gauge the roadmap and direction

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