Poor Management and Inequality - Account Manager OneDigital Employee Review

2.0
4 Jun 2024
Recommend
CEO approval
Business outlook

Pros

-There are many great people who work at OneDigital. I made many friends, many of who were very supportive and helpful. -Quality company bonding time -Nice office space -Expanding and growing business

Cons

-Extremely poor management -New consultants are not trained to be managers, they automatically jump into the role. Little to no management/leadership training, which is evident. -Very immature managers (My manager talked negatively and made fun of everyone in our office, as well as our clients and the insurance carriers. She is a toxic and cold person.) -Zero consistency across teams. If you get a bad manager, you’re stuck and because they are the consultants, you have no say in anything. -The company promotes communication and team support, but when it comes down to it, they do not treat you like humans. -Manager has no conflict resolution skills or ability to see outside of her viewpoint to help you become better. No advice, no open conversations, no communication about how I feel, simply just work conversations. -A revolving door company. You are treated as just a number and a machine to get work done. No empathy or compassion. I was treated like I never mattered after all the work I put in to support my team/manager and the company. -Commission earnings are inconsistent and when you begin receiving commissions is inconsistent across teams. If you work for a newer consultant, you will not make nearly as much money as other teams until they grow their book of business. How much money you make depends on what team you happen to land on. -You are basically a slave to your manager, who has no problem replacing you. -Lack of support, compassion, and empathy for your real life issues that occur both inside and outside of work -Managers cannot take feedback or listen to individual needs. The managers try to make it a one size fits all mentality, which is just not the case given different team dynamics, different number of team members, different books of business, etc. -My mental health has struggled immensely from this job because of the work I put in but the lack of support, guidance, and appreciation I received. -My manager made me feel extremely uncomfortable and micromanaged my every move. -Little to no training, you learn as you go.

Explore other reviews about OneDigital

5.0
17 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong company culture focused on taking care of employees and clients. Excellent place to work, as long as you're willing to put in the time and effort.

Cons

Not necessarily a con. Still a relatively young, and growing firm that is building out structure.

1.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people you meet who do the same thing as you and 10% of the sales managers are great and actually normal

Cons

Pay is terrible. In the interview they make it seem like you will be making $50k+ after you close some calls but it takes 1.5+, probably 2+ years to even get a $1 raise based on sales. You get 6 hours of PTO a month which is not even a full day and they fire people who go over. They expect you to dial with no breaks in between dials for 8 hours if you do not close your inbounds, which are all based on luck. The role requires minimal selling skills and success is 80% based on luck and who you get on the phone which is all based on a queue. If you do not convert these the inbound leads they have you dial all day and the #s you dial, probably 30 other agents have dialed already that same day. Feel bad for the people who are in their CRM because they get double digit calls each day from us. Oh yeah, and your bathroom breaks are timed.

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