- Your political game needs to be strong to even survive here. First, be sure to not upset anyone from the old Thomson Reuters regime. Second, be as fake as possible with everyone, including your clients. And third, if you have a complaint or suggestion for improvement keep it to yourself (and never ever share them with HR).
- If your political game fails, or you just don't care to play along, you will be exposed to some questionable HR practices. A favorite of One North seems to be the "torture them until they want to leave" method. We're talking asinine improvement plans, weekly check-ins and the eventual excommunication from co-workers that have been turned against you. Why do they do this? Probably because they don't actually have a good reason to fire anyone - they just don't like you because they know you don't like them.
- Speaking of work - don't expect a feeling of fulfillment - it's all mindless. You've got Ivy League educated twenty somethings entering tickets for a broken link into an outdated system. Or repurposing old wireframes and designs for new clients because, well, law firms aren't really all that different from one another, are they? And it's all being built on some of the most limiting, antiquated technology out there.
- And you can expect the technology to fail you, often. Know that if you accept an "account" position, you will be placed on an on-call rotation that will require you to respond to client "emergencies" 24 hours a day, several weeks out of the year.
- Oh, no one told you?? Hmmm....maybe it's because the only people you are allowed to interview with have drank the Kool Aid and are comfortable following a strict script.