Could have treated your employees with more respect! - Anonymous employee One Claim Solution Employee Review

I have worked and interviewed for lot of call centers and this is probably for lack of better word the only one that is not ghetto and drama based . The culture and values that this company have are unbelievable and absolutely amazing. It keeps me from not wanting to ever go to another job.I joke with my supervisor and tell her that she needs to put me in a contract saying she can't get rid of me until I'm ready for retirement. Just basically because I feel like I found my perfect match and I really like working for the company . They work really well with me on being lenient with hours that I can work and be available being a single Mom . The pay is descent. Company is always buying employees lunches and handing out gift cards and doing great things so you feel appreciated and thanked for the hard work you put in . I really don't have any complaints .

It's a call center , you're gonna have high turnaround. Quotas have to be met deadlines have to be met and not everybody can hang through

If you are inexperienced and looking to be molded , this place is for you.

If you’re a seasoned professional looking to grow or make a meaningful impact, this may not be a place for you. This company is not interested in your experience—only your compliance. Advancement is reserved for those who are personally connected to the Director of Service Delivery. Merit means nothing here. Voicing concerns or offering a different perspective results in being gaslit and manipulated until you question your own judgment. The Director creates a hostile environment under the guise of leadership, consistently shifting blame onto others while maintaining full control behind the scenes. Turnover is constant. Any efforts to promote a healthy, functional culture are shut down. Leadership roles have been dissolved solely because individuals spoke up. This isn’t speculation- it’s been witnessed. Positive reviews on this page? Many are from the Director’s personal circle, posted to mask the honest, negative reviews that reflect what really happens behind closed doors. Worse yet, they rehire toxic former employees who helped build this dysfunctional culture in the first place. The bottom line: If you value integrity, growth, and support - it’s advised to look elsewhere.