Amble opportunity for career growth and great work environment - Account support team OnTrac Employee Review

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Ample opportunities for career advancement, coworkers are amazing, management is really helpful and is there for you, flexibility and your set up for success here.

Cons

The pay could be a little better for certain positions.

Explore other reviews about OnTrac

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

OnTrac is a great fit for individuals who thrive in a fast-paced, dynamic environment. The flexibility offered to remote salaried employees is a significant benefit, and the company's size provides ample opportunity to make a meaningful impact. OnTrac also fosters innovation and is willing to invest in new ideas that drive the business forward.

Cons

OnTrac is best suited for individuals who are hardworking, adaptable, and comfortable navigating ambiguity. The pace can make work-life balance challenging for those who haven't developed strong boundaries and prioritization skills. Success here requires flexibility, a willingness to roll up your sleeves, and the ability to thrive in a fast-changing environment where priorities can shift quickly.

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OnTrac Response
2w
Thank you for sharing such thoughtful feedback about your experience at OnTrac! It’s great to hear that you’ve found opportunities to make a meaningful impact, contribute new ideas, and take advantage of the flexibility and growth opportunities available across the organization. We’re especially glad to hear that innovation and continuous improvement have been part of your experience. Our environment is fast-paced and constantly evolving, and we appreciate your perspective on the adaptability and commitment it takes to be successful. We appreciate everything you and the rest of the team do to keep things moving and help us improve along the way.
1.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It is a pay check

Cons

This is solely for the IR/sunrise shift. -Poor management/leadership they don’t communicate well and yell and talk down on you. They got rid of the managers that we actually liked working for a few months ago. People have quit because how she treats us handlers . -scheduling - have you start earlier but take an hour lunch . Make it make sense - hard workers - they will run you into the ground , while the lazy/slower workers don’t get pushed or worked as hard. A lot of favoritism here - safety hazards everywhere - pallets not spaced , irregular boxes / oversized boxes lining the belts and exits of the trucks - training - very poor . They will put new people on the van lines and not even explain/show what needs to be done . They do not train us how to brick load or build a solid wall. -personnel - revolving door . They waste time onboarding people just to have them work a week then leave sometimes just a day or two . On any given day 8-10 people call in . Then the burden is on the people that show up . Pay - they need to pay a differential for night shift . It might keep more people . I have seen the good and bad here . The current situation is the bad .

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