10mo
Thank you for sharing your feedback. We’re glad to hear you valued the strength of our product, and we appreciate your candid perspective on areas where you felt the company fell short.
We take concerns about strategic direction, employee training, and customer experience seriously. Your suggestions—especially around improving onboarding, listening more closely to internal teams, and refining our support systems—are valuable and align with ongoing conversations within our leadership.
While we regret that your experience didn’t reflect the standards we strive for, we’re grateful for your time with Omnicell and for helping us identify where we can do better.