An awesome place to work, if you're good at selling cards. - Sales Associate Old Navy Employee Review

4.0
15 Apr 2011
Recommend
CEO approval
Business outlook

Pros

Scheduling is generally pretty flexible Laid-back atmosphere Employee discount applies to Gap and Banana Republic as well The people. I've made so many friends working at Old Navy. The associates and managers are all great people

Cons

One thing they are very big on is the Old Navy Card. You get credit as an associate for every customer that signs up for one at your register. Everyone has a monthly goal they're supposed to meet, and people who get a lot are sometimes given more hours than those who don't

Explore other reviews about Old Navy

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Consistent morning schedule, and great work environment.

Cons

Long days (9hrs) for managers.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

1
See reviews by: Helpful|Rating|Date|All