Old Navy - Anonymous employee Old Navy Employee Review

4.0
31 Aug 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It is a fun place to work, great people. Management very open to hearing your feedback. Fantastic benefits for full timers.

Cons

Pay is terrible unless one of core managers. Customers are often rude and ignore you or act like they are better than you.

Explore other reviews about Old Navy

5.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Discount on clothing all year round

Cons

The hours are tough during winter

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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