Pros
-Friendly staff (for the most part) and easy-going work. It’s retail so you kinda already know what you’re getting into.
Cons
Old Navy’s approach to boost “customer loyalty” is ridiculous. ON management believes credit card signups are the best way to attract and keep customers. However, you are more likely to chase customers away when you’re pushing credit card sign ups every five minutes instead of focusing on what the customer actually wants and needs. Not only does the practice come off as predatory, but it also stresses out employees and creates a unfair disadvantage as employees that signed people up for cards got more hours and praise (and raises+benefits) from management, those who didn’t received less hours and were screamed at for not being good workers…in front of customers (yes, this happened). Didn’t matter if you excelled at customer satisfaction or you kept the store tidy, if you didn’t make the credit card quota you were seen as less than.