Regret taking a job here... - Anonymous employee Old Navy Employee Review

2.0
21 Sept 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My only pro is the shuttle from 2 Folsom.

Cons

- Hierarchical environment you are not allowed to talk to people above your title. This lets me know that at least in my department the company will never grow. Job titles don’t mean you know it all, just means you been here a long time. I was instantly able to tell the people who have worked at ON. They have an arrogance about them, but when it comes down to it they wouldn’t last at a different company because they are not team players. - Disorganized, I do not understand how any work here done here. - Too much red tape for a process that could be made so simple. I come from a more collaborative environment so everyday here is making me wish I never left my old job. It only took a month for my team to tell me how it really was. - My first DAY I learned that 3 people quit and then in subsequent weeks multiple people left. - Promotions are non existent, I was basically told the only way to get promoted is for someone to leave the position first. I’m sorry what?! - Lastly, you have to take out your own trash. Still the most absurd thing in a corporate office environment I’ve had to do.

Explore other reviews about Old Navy

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I’ve stayed with Old Navy through my entire undergrad and grad school experience. The best part about working here is how flexible they are with your schedule—they really work with you to make sure you can balance your shifts around classes and finals.

Cons

he holiday season is tough because Black Friday is now a mandatory 8-hour shift for everyone—no exceptions. Also, the attendance policy has become much stricter recently. They use a point system where you accumulate points for being even a minute late, which feels a bit extreme when you've been a loyal employee for years. It definitely makes the environment feel more rigid than it used to be.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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