Absolutely no work/life balance. As a manager you are expected to available 24/7. The company uses an app called Group Me to communicate with your district and store that you are expected to be active on all hours of the day, no matter the time without reimbursement for your cell phone bill. They also use an app called Shyft for associates to trade or offer their shifts that has to be managed all hours of the day. The work load is extremely intense and stressful leaving manager's unable to focus on what's most important which is the customer. You're always on email overload and sending reports and eedback to upper management constantly. The comoany operates on a very old reporting and POS system, an updated system would free the manager's up to spend more time with customers and training associates. Initial training for managers is also terrible...almost non-existent...it's learn as you go.