Product & Marketing Specialist - Product and Marketing Specialist Old Navy Employee Review

2.0
14 Apr 2017
Recommend
CEO approval
Business outlook

Pros

- Okay discount. 50% off of normal price items, no discount on clearance. 50% off at Gap & Banana too, plus 10% off of clearance. Not usually worth it when items are regularly on sale for 30-60% off. - Pretty flexible hours - Not a brain-challenging job

Cons

- Too much responsibility for not enough pay. The Product & Marketing Specialist position was rolled out in September 2015 and is a combination of 3 previous roles: Merchandising Specialist, Stock Specialist, and Pricing Specialist, with no pay increase over those old roles. Base pay remains at $12/hr even after the store's minimum wage increased from $8.50 to $9, then to $10 then to $10.50 with the California minimum wage increase. - Spread too thin: There are not enough hours given to complete the tasks required for the position. - Responsibilities include leading signage, markdowns, repricing, shipment, and merchandising processes. Often in at 230 am, 330 am, or 5am, depending on store manager and store hours. - We often call it Old Slavey. They make you pour sweat, and still tell you you aren't fast enough. No pay differential for early hours or for difficult shipment process. Similar-paying positions like the Business and Training Specialist during the day get the easy jobs, like decorating the break room or recovering the sales floor.

Explore other reviews about Old Navy

5.0
2 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good starting place to work for part time.

Cons

Can be hard to get hours.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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