Look elsewhere - Customer Success Manager Okta Employee Review

1.0
9 Aug 2024
Recommend
CEO approval
Business outlook

Pros

-product improves every year -Auth0 and Spera purchase good -they’re looking into ID proofing to be more well rounded -intelligent teammates -has ESP -has big logos -big federal customers

Cons

-upper manager and middle management sinking the ship, all upper management received a promotion in titles -Splunk hires in management are awful -lots of toxicity in CSM and AE worlds -lots of bad deals were made post c*vid resulting in current churn and slow YOY growth -no transparency -lay offs are new normal, 1-2x a year, expect another for new fiscal -HR is bad -little to no upward mobility -pay stagnant -AEs are revolving door, many awful hires -Microsoft eating our lunch due to company’s consolidation -new review system for contributors to stack rank is creating a lot of brown noises. -work loads have increased tremendously

Explore other reviews about Okta

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Well-structured and highly organized. Lots of learning and growth opportunities, autonomy and ownership. Companywide AI trainings and certification. Great people

Cons

Two-year limit on contractors and not a lot of headcount to convert contractors to FTE

1.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Smart, talented, and supportive colleagues. Interesting products and the opportunity to work on technology that impacts many customers. Good work-life balance in most teams. Collaborative culture with opportunities to learn from experienced peers. Strong brand recognition and valuable experience for your resume

Cons

Cons Recognition is lacking, especially for individual contributors. Strong performance and consistent delivery do not necessarily translate into career advancement, promotions, or meaningful salary increases. Growth opportunities appear limited for ICs, while management roles seem to receive a greater share of advancement and compensation opportunities. After several years, many individual contributors may find themselves reaching a career plateau with few clear paths for progression. If career growth, promotion opportunities, and compensation advancement are important priorities, it may be worth evaluating other opportunities once you’ve gained experience here

See reviews by: Helpful|Rating|Date|All