Interview - Customer Support Executive Office Beacon Employee Review

Competitive compensation and incentive structure Strong learning curve and exposure to global clients Supportive and collaborative sales team

Work-life balance can be challenging during peak periods

The South Africa team is very nice.

Hired and given no training for 3 months. Was promised accounts every week and never got them. The other new person had the same experience. Owner is married to the CEO and blinded by love, can't see she's doing an awful job. No one enjoys working for her. She's very offish and hard to read. You can tell she isn't listening when you talk, which is why she will repeat questions and act surprised about things you've already told her numerous times. There is no consistency amongst the different locations (India, South Africa, Mexico, Philippines). Team members you are supposed to shadow won't help you. They gatekeep things as if you're trying to take their job. Company lies about their "revolutionary" new CRM Flowz but it doesn't work. We can't even use it internally. Company oversells the virtual assistants they hire and will lie to customers faces to make a sale. Just a complete hot mess.