Pros
Interesting approach to help patients.
Cons
This was the absolute worst job I have ever had (and the first negative review I've ever written). Everything stems from the CEO - unethical, penny pincher, doesn't really care about employees although he tries to put on a facade that he does), benefits are horrible, it is a revolving door of employees, people are fearful and have been told to their faces they are not needed and can be fired at any time, no consistency in messaging, values aren't really what they say they are and goals are constantly changing. The product could be good and could do good things for people if they went about it the right way, but they are not. It is 100% about the number of calls and not the patient care unfortunately. Overall the employees are unhappy, and the ones that are left are looking for new jobs. CEO needs to take what the employees are saying in reviews and start caring about the employees and the way he conducts business (stop being the Jekyll & Hyde type and scaring employees). The few positive reviews that were posted were ones that the CEO "asked" us to write. The CEO himself wrote one as if he were an employee which is just wrong wrong wrong. No CEO should ever write a review as though they are an employee and list it as confidential (we all know it was him who wrote it because when it was first posted it was known by his title and number of years worked - he is the only one who has been with the company for 3 years because he founded it - otherwise all employees for the most part have only been with the company for a year or so). Nothing is more unethical than a CEO writing a review of his own company saying wonderful things and not even listing his title.