Terrible treatment of employees and there's nothing you can do about it - Sales Representative Octopus Energy Employee Review

Thanks for taking the time to leave your feedback and I'm really sorry to hear about the concerns you've raised. Your experience really matters to us so, hopefully we can support in anyway possible. Our office culture and working environment is something we've worked hard to curate. We intentionally set out to have a more informal approach, one that encourages everyone to be themselves. We understand this style of working doesn't suit everyone, and I would suggest speaking to your manager about how best to support you. As for your comments on no HR, again, this is a deliberate decision and one we've spoken a lot about as a business. Although we may not have a centralised HR team, we instead chose a more distributed function which empowers our managers and leaders to handle situations that arise in their team. Should that not be effective, employees always have the avenue to escalate their concerns. In addition, our people operations function can support managers on people related matters and we are constantly investing in training to better support our managers with these conversations. If you feel unsure about where to turn or wish to speak to someone outside of your manager, feel free to reach out out to me at anytime (lauren.palombo@octoenergy.com). Wishing you the best, Lauren Palombo, Talent Operations Lead