Don’t get your hopes up - Field Support Specialist Octopus Energy Employee Review

2.0
26 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Free drinks on Fridays Made great friends

Cons

No HR Management picked out of a hat No consistency No progression Situations are handled incorrectly as the management are still very young and aren’t provided with the correct training or experience. Pay is minimal They have made many false promises for people to be paid equal to what they bring to the team, this was announced October 2021 to be brought out in January 2022, by August 2022 it still wasn’t a thing nor were we allowed to discuss it. People are not allowed to have a set desk, they are moved between floors to make it look “ busier”. Management task such as Rotas are put on other members of staff, which causes stress to have to act like a manager without a manager salary.

Explore other reviews about Octopus Energy

5.0
7 Dec 2025
Recommend
CEO approval
Business outlook

Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
13 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
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