4.0
15 Apr 2020
Current employee, less than 1 year
Leicester, England
Recommend
CEO approval
Business outlook
Pros
Culture; the operating managers make a point of trying to craft an inclusive and fun culture. Specialization; you can make your interest known in a part of the business and your team leaders will work to get you involved with that area Adaptation; brilliantly adapted to working from home and even made an initiative (which I'm part of) to make colleagues available to talk to for other colleagues who are struggling adapting to the change.
Cons
Expectations are high, do not expect the job to be easy. Some areas of the business are too niche for you to have answers to when customers ask and you have to give vague answers. This job is at heart customer service so you sometimes have to deal with rude people.