Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Octopus Energy

      Engaged employer

      Octopus Energy reviews

      Review - Customer Service Agent Octopus Energy Employee Review

      5.0
      21 Apr 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      good and flexible working hours supportive and accommodating staff Training and upskilling offer on-the-job chances for growth and opportunity varied roles and teams from office to completely remote-based sites

      Cons

      certain areas need centralised roles and departments

      Explore other reviews about Octopus Energy

      5.0
      7 Dec 2025
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      good leave, steady employement, enough lateral movement

      Cons

      lots of politics, people can be nosey, leadership is a good ol boys club

      1
      1.0
      13 Dec 2025
      Employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Some members of the company are the best people you’ll ever meet.

      Cons

      Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

      7
      See reviews by: Helpful|Rating|Date|All
      Related searches: Octopus Energy jobs | Octopus Energy salaries | Octopus Energy benefits | Octopus Energy interviews
      Octopus Energy reviewsOctopus Energy Customer Service Agent reviewsOctopus Energy review