Great - Billing Specialist Octave Employee Review

5.0
15 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Caring, follows there values and accepts when they make mistakes.

Cons

None at the moment, it’s great.

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Octave Response
9mo
Thank you so much for taking the time to share your positive experience here at Octave. Your feedback on our commitment to being a caring and accountable team confirms we're on the right track. We're so glad to have you on the team.

Explore other reviews about Octave

5.0
26 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Helps building caseload Respects work life balance

Cons

Paperwork is a bit hard to manage

3.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Attracts great like minded people who want to do great things for society - Contributing to helping people get Mental Health treatment - Compensation & Benefits

Cons

- Lack of recognition/Appreciation at high levels - Current push to be teaching AI all aspects - following trends similar to companies that have recently done mass layoffs - Lack of support from top leadership for workers who are frontline dealing with clients/providers

2
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Octave Response
2w
Hi - Thank you for taking the time to share your feedback with us. We appreciate your more than three years of dedication to Octave, and are glad to hear that you have found the compensation, benefits, and your purpose-driven, like-minded colleagues to be positive aspects of your time here. We also take your concerns very seriously. Our goal is always to balance evolving operational strategies with our core value of being humans first. We hear your feedback about how recent changes have impacted the day-to-day culture, and we are deeply committed to ensuring our team members feel safe, valued, and empowered to speak up constructively. We value your long-term dedication to our clients and your transparency in helping us improve our workplace experience.
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