Pros
During Paul's tenure, the company exhibited a stronger emphasis on fostering a collaborative work environment, where employees were united in their pursuit of shared business objectives.
Cons
The implementation of the "backroom of the future" has brought in new fixtures and reduced the amount of freight after the reset, giving the appearance of everything being under control. However, now we are expected to be prepared to receive a truck every day of the week without additional budget.Additionally, we are required to wait to enter the building 10 minutes before opening, solely based on Mark's decision. During these 10 minutes, we have to manage various tasks, including getting all the tills out, performing opening procedures, handling maintenance, and ensuring the store is safe. We have asked to come in at least an hour early even if it is just the salary managers whose hours don't affect the budget, but we are still not allowed to come in early to perform opening procedures or catch up on freight . With the "backroom of the future," everyone, including managers, is expected to handle freight all day without a break. While managing task that come down from corporate because we are no longer trusted to make decisions at store level Furthermore, managers are required to know how many endcaps are in the building and recite the pillars of the company in the exact order they want, under the threat of failure if they don't comply. Managers are paid the lowest wages, despite being the ones dealing with all the changes and the employees, who no longer seem to care. The working hours are constantly changing, and employees as well as managers are expected to simply accept it. In addition, we are expected to listen to company broadcasts extolling the reasons why we should feel fortunate, despite the lack of work-life balance, simply because other retailers are closing down. To make matters worse, there are upcoming changes in employee positions and AI-generated scheduling, which has left tenured employees feeling targeted.