It’s okay but could be better - Account Director OPEN Health Employee Review

2.0
6 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Some of the people are nice to work with

Cons

There is a lack of respect and transparency on a regular basis with senior management poorly managing teams. Lack of appreciation for staff and the work they do, and micro managing. There’s a cold atmosphere both in person and digitally. For such a large company the support for career development is aimed at a select group of people which is the same for promotions, where only the same people are promoted on a regular basis whilst other members of staff do not get a look in. Office closures, teams being disbanded and lots of people leaving speaks volumes.

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OPEN Health Response
2y
Thank you for taking the time to provide this candid feedback. We value all employee feedback and use it to implement changes to make OPEN Health a better place to work. We're truly sorry this has been your experience. We never want anyone to feel like they are not valued. We are working hard to put some large initiatives in place that may help with some of this feedback. We are starting to look at how to build out career development plans and put more structure in place so employees know how they can advance. We are working hard at building a culture that is inclusive of all remote and in-office working arrangements. We have culture initiatives that are underway and would value any feedback you would like to provide on how we can improve our culture. Lastly, as a growing global organization that has experienced many acquisitions we have been going through a lot of change, we fully acknowlege that it is hard and can be difficult to adapt to but is necessary to make us stronger for the future. We are working on some change management initiatives to help managers and teams cope with change. Please feel free to reach out and discuss this further with anyone on the People Team. Your voice and feedback matters.

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5.0
4 Jun 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place. Been here almost 5 years. Highly recommend.

Cons

Well, it's been a bit tumultuous in the industry of late, but I think we're being navigated ably through it.

1
1.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

You get to work from home. That is the only benefit.

Cons

You will work overtime without compensation every single day. When it comes time for a raise you will consistently get below industry standard with no ability to negotiate or talk to the decision makers (they will just email you from an address you can not respond to, to avoid the chance that you may counter). When it comes time for a promotion they will give you a new salary that matches the position below your new one, and again, will give you no opportunity to negotiate or discuss your insulting raise. There are no bonuses at all, so get that notion out of your mind. Executive leadership cares more about creating acronyms than actually resourcing departments appropriately. And the moment you show a willingness to go above and beyond, instead of rewarding you, they will simply give you more responsibility with no additional compensation. I was recently promoted, and am now making the salary I should have been making in my last position. I had one of the VP’s at the company recently tell me that I should be making 30k more at least, and to start looking for a new job because this company doesn’t care about retaining talented employees.

5
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