9 Sept 2015
Nurturing Wisdom Response
10yThank you for your review! We are so happy to hear that you enjoyed tutoring and felt supported. Your feedback about orientations is something we've heard from other tutors, and we now talk about it early and often so that expectations are clear. Regarding the matching process, as you know, it's a bit of an art and a science, with lots of moving parts. It's really important to us to make a strong match so that tutoring is as productive as possible. Tutoring directors consider subject matter, personality, availability, and the overall "feel" of a match. Every once in a while, it takes time to get a new tutor up and running with that right fit, but more often than not, we're able to match right away. Thanks again for your review, and best of luck in your current endeavors!