There is frequent inconsistency in ideas and direction from the senior leadership team (SLT), creating a highly toxic environment with unrealistic expectations. Product Design is treated as a service rather than a valued discipline, viewed primarily as a tool for growth. The focus on dark-patterned experiments highlights this mindset. The VP of Product lacks clear vision, influence, or the ability to drive meaningful change.
This has resulted in widespread exhaustion and stress across all departments.
It’s no surprise that competitors are pulling ahead, as we’re often working toward arbitrary or unattainable goals. Additionally, the objectives we’re trying to address frequently shift without warning, further hindering progress.