Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Nubank

      Engaged employer

      Nubank reviews

      A truly deceiving job/work environment. - Customer Excellence Analyst Nubank Employee Review

      2.0
      10 Jan 2021
      Customer excellence analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Home office, good hardware, young work environment.

      Cons

      This is first and foremost, a customer service-oriented call-center type of job. Be prepared for the 24/7 disapproval of your managers for not doing so well on their metrics. Also, based on the fact that it's barely entering the Mexican market, it's really hard to move up the ladder. On top of that, the worst part about it is the salary, there are better paid customer service roles out there, I can guarantee you. I feel I was truly mislead by all of Nu's recruiting campaigns, selling themselves as the Google of fintech. But once you make it into the purple world, you realize it's all a façade. Needless to say, I'm truly disappointed.

      Explore other reviews about Nubank

      5.0
      5 Apr 2026
      Product manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of exciting bets being made, many growth opportunities, very smart people who also know how to have work life balance

      Cons

      Priorities shift a lot which can be frustrating, but that's part of the game of fintech (very fast moving)

      avatar
      Nubank Response
      1mo
      Hello, we hope you're doing well! We’re happy about your journey — after all, it’s still Day 1. Thank you for sharing your experience with us. Your feedback is essential as we continue to challenge the status quo of our processes. The Future is Purple! 💜
      4.0
      13 May 2026
      Staff engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      High level of competence of colleagues You're never the most experienced or highest skilled person in your team Constantly learning and career growing Freedom to explore new technologies Very data-oriented Very technical oriented managers Clojure shop Well-tested, well crafted, always improving code solutions

      Cons

      Executive level decisions sometimes are big-bang and not gradual Promotion strategy isn't based on performance but on the existence of an open role

      avatar
      Nubank Response
      2w
      Hello, we hope you’re well! Thank you for making the extraordinary happen with us. We’ll share your feedback with the responsible teams. We wish you success in your new challenges, and who knows, maybe one day we’ll build the purple future together again. As you know, for us, it’s still Day 1! 💜
      See reviews by: Helpful|Rating|Date|All
      Related searches: Nubank jobs | Nubank salaries | Nubank benefits | Nubank interviews
      Nubank reviewsNubank Customer Excellence Analyst reviewsNubank review