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Sweatshop mentality towards employees - Medical Transcriptionist Nuance Employee Review

1.0
5 Sept 2013
Recommend
CEO approval
Business outlook

Pros

If you enjoy being treated like gum on someone's shoe, this is the place for you.

Cons

Nuance bought out Transcend in late 2012 and sent out notices 2 weeks before Christmas advising them of pay cuts. Suits and management make high salaries while transcriptionists, the backbone of the company and without whom there would be NO company, get paid peanuts. Transcriptionists are subjected to extremely strict quotas, ridiculous time-off policies, and exhausting compliance standards for low pay. When the workload is low, transcriptionists are expected to check for work throughout the day and in so doing may actually be putting in a 12-hour day in order to make quota. This causes the amount of pay per hour to drop way below minimum wage. The HR department is indifferent and demoralizing. I have been a medical transcriptionist for 25-plus years (with credential) and I've never been treated so horribly as I was by this company. Key word there, WAS. I left them in the rearview mirror. To anyone thinking of going to work for them, run, run like the wind, away from them.

Explore other reviews about Nuance

5.0
13 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment People are nice

Cons

Nothing I can think of

4.0
9 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Cons

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

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