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      Novus Home Mortgage

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      Novus Home Mortgage reviews

      Little Waterstone - Specialist Novus Home Mortgage Employee Review

      1.0
      6 Feb 2024
      Specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      My direct manager was a great guy, very flexible and patient. Would always take the time to explain his expectations for me to get my work completed.

      Cons

      Everyone left Waterstone Mortgage and came to Panorama Mortgage. Novus bought out Panorama Mortgage, I stayed because I trusted them and believed in the company. I was laid off. I was then re-hired back after a few weeks. THEN Novus joined with Ixonia Bank, and more layoffs started and I was the first to go. If you didn't have "Waterstone" on your resume, you were laid off. They kept there little groups together, even if that meant laying off someone who worked hard and showed up and keeping someone who couldn't figure out how to turn her power strip on (more than once), would call in weekly, and was constantly doing whatever they wanted besides their job. If you don't fit in, you will never grow.

      avatar
      Novus Home Mortgage Response
      2y
      Thank you for sharing your perspective. We're sorry to hear about the challenges you've faced, especially during the transitions. We’re committed to fairness and growth for everyone on our team. To better address and understand these issues, we encourage you to share your detailed feedback through our internal company anonymous feedback surveys. This platform is designed to ensure your voice is heard confidentially and helps us target areas for improvement more effectively. Your insights are crucial for fostering a more inclusive and supportive environment at Novus. Let's work together to make our community stronger.

      Explore other reviews about Novus Home Mortgage

      5.0
      2 Jul 2026
      Loan partner
      Recommend
      CEO approval
      Business outlook

      Pros

      I like the team atmosphere and the excellent opportunities for growth. Managers are competent and supportive. They value communication and make a real effort to create a positive experience for everyone. I've learned a lot about coordinating with borrowers, managing calendars, and following up on leads, which has helped me level up my skills.

      Cons

      Things can get busy at times, and my schedule and inbox can fill up quickly.

      5.0
      22 Jun 2026
      Administrative
      Recommend
      CEO approval
      Business outlook

      Pros

      - Supportive culture - Gaining in-depth knowledge of compliance policies - Cross-functional training - HR department that does its job - Spacious office where you can have privacy - Modernized processes - 401k, PTO, dental/medical/vision coverage, and other wellness benefits

      Cons

      No problems worth mentioning so far

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