management lacks authority and consistency - Sever North Italia Employee Review

2.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Food was always consistently good for the most part

Cons

No consistency in foot traffic being that it was no consistency in the kitchen with getting food out on time, Management was always working like regular employees especially when the GM manager or regional manager came in it's almost like all of there authority went out the window and they couldn't make any decisions unless it was okay with the higher ups (like making cuts on a slow day). The overall restaurant just did not operate like a restaurant. No family meals, no consistency in tips or foot traffic, and the management team was not a real managing team. And don't get me started on diversity and inclusion.

Explore other reviews about North Italia

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Great restaurant job - high sales and handmade food. Great benefits starting at part time

Cons

Normal cons of a restaurant jobs - can be stressful!

4.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

First and biggest pro is the quality of the management. Management goes out of their way that this is a good place to work and respect boundaries about what people can and want to do. I've personally experienced a lot of effort from management to tailor my hours and positions in the kitchen to match my skills and ambitious. The food is high quality. Everything is scratch made with good ingredients. You get a lot of chances to learn technically challenging dishes, and you're ability to learn and do these recipes is rewarded. There's a lot of chances to move up. There's many positions in the BOH and many opportunities to move around. Very positive and fun work environment. Having good vibes and a positive attitude along with skill is very valuable here

Cons

Its corporate, and the usual trappings of corporate still apply. It shifts tend to be shorter. More like 6 hours then 8. And they will ask you to double semi-regularly. It can be very busy. Extremely busy holidays and weekends. You will always have something to do.

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