This company is built on empty promises. The management will feed you the idea of dreamy resources and bonuses and dangle raises in front you just to work you like a kid in a sweatshop. You will believe them and work long hours relentlessly to please them and deal with constant after hours (and they will expect you to be back in the office at 0730 until 1730 regardless of how late you worked the night before) putting this job before your life. Always. Guess what? Doing this over and over and over again wont get you anywhere, but pay cuts and reduced resources. You will even be asked or suggested to take shorter lunches, so management doesn’t have to deal with your work for you. They tell you when they cut your pay that it is to put money into other resources to help you, but the resources to come are minimal. Instead you find yourself working twice as hard to try to maintain the same income. This happened more then once while I worked there. They break teams up for one on one meetings never bringing teams in together instead putting teammates against each other.
This place was great for learning the basics of the industry and that’s it. Nothing more. This place will devalue you if you are in any role outside of senior management. Then again, I wasn’t in senior management, maybe they get devalued too, but their bonuses might make it worth it.
Failed sales people get placed into leadership positions to coach exceeding salespeople, this makes no sense, how do you expect good sales people to take their direct “boss” seriously? The team leads basically hound you all day long to boost your outbound call volume, they care about volume not quality. Then they preach “take everything” without a truck and tell you that we will get a truck, but guess what? It still falls on you to find that truck because nobody is going to work on a weak lane for you except you because you are the one that must report back to the customer, not your joke of a leader. The team leaders are being micromanaged thus falling onto the brokers who are being treated horribly yet are the ones that produce for the company to exist.
Stop treating brokers like data numbers, open your eyes to the simple fact that every book of business should be handled differently. Stop treating employees like game pieces and moving them around the office to try things out without caring how the employee feels.
This job is tough. This industry tough. The company part shouldn’t be tough. The company should be supportive and motivating and NTG is moving in the opposite direction of that.
