Irresponsible and inconsistent - Client Service Director Nielsen Employee Review

3.0
9 Nov 2009
Recommend
CEO approval
Business outlook

Pros

BASES, Nielsen Online divisions seem to choose and cultivate talent better than other divisions. If you are not part of one of these organizations (and to a lesser degree, Nielsen Media), you can very easily get lost in the crowd.

Cons

Highly inconsistent from company to company. There has been a big push for integration, which as far as I could see, continues to fail. As mentioned in the pros above, some divisions carefully grow talent to poise them for Sr. Mgmt positions. The rest of the company seemed to be run like those old "choose your own adventure" books. It was not uncommon to write my own performance review, and forget about training! Training opportunities are not encouraged or discussed. Everyone is focused on the client, which in itself is not a bad thing, but internal care is needed as well. As far as irresponsible, it's no secret that there have been layoffs across the board (not just IT, but client-facing positions as well). Some very incompetent people are still at work, while top performers have been let go. I do not feel that the GE 70-20-10 model has been followed at all. Layoffs have been a headcount / numbers game, and NOT a talent management endeavor in the least.

Explore other reviews about Nielsen

5.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Was a great job with great benefits

Cons

No cons at all honestly

1.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Absolutley nothing. Which is a tragedy, because Nielsen was once an absolutely great place to work. I wanted to retire here. The culture used to be great, and I really loved being a part of this place. I loved my team, my management, and the people. Then along came the current CEO who is the classic example of a person who knows the cost of everything, but the value of nothing. He took over and ran the company full speed ahead in to the iceberg. And to try and save the sinking ship, he laid off literally thousands of highly experienced, highly trained, and highly engaged people to replace them with fresh overseas hires who know nothing about the company and expect them to be trained from the ground up to replace literally centuries of collective expererience and client relations. It's a disaster. This CEO shouldn't be trusted to run a lemonade stand.

Cons

Everything. Pay, job security, culture, management. Nothing is good here anymore. Don't take a job here unless you are truly desperate. And even then, it should only be as a stop-gap until you can find something else.

5
See reviews by: Helpful|Rating|Date|All