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      NiSource

      Engaged employer

      NiSource reviews

      Call Center - Customer Service (CSR) NiSource Employee Review

      2.0
      7 Apr 2023
      Customer service (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, pto, pay, work from home

      Cons

      Metrics make no sense. Remote employees dont have same career advances as PA reps

      Explore other reviews about NiSource

      5.0
      3 Apr 2026
      Lead, category specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay & people are great

      Cons

      Need more stringent work instructions/ policy

      3.0
      4 Jun 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Better pay than most companies in NWI

      Cons

      Leadership turnover every so many years

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