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      NiCE

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      NiCE reviews

      Not worth it. - Designated Support Engineer (DSE) NiCE Employee Review

      1.0
      16 Feb 2025
      Designated support engineer (dse)
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of perks. People are friendly.

      Cons

      Management is trash. They expect you handle the workload of 3-4 people while paying for one. From day one, they will never set you up for success so that you will not get the performance review bonus. Then they will treat you like you should be grateful they even gave you a job. After I left, 5 more team members followed suit. That's a testament on how horrid the management is in handling support.

      avatar
      NiCE Response
      1y
      At NICE, we take immense pride in our work culture, as reflected in our annual employee surveys. The surveys also highlight a supportive leadership team as one of our core strengths. We give our employees various chances to meet our high standards and achieve their annual objectives. Strong performers are well compensated, and we are always looking for more superstar employees. We wish you the best for your career journey.

      Explore other reviews about NiCE

      5.0
      29 May 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company, Good tech stack, and engaging team

      Cons

      Pay scale, benefits are weaker compared to other companies of this size

      4.0
      25 Feb 2026
      Sales development manager
      Recommend
      CEO approval
      Business outlook

      Pros

      With the new CEO Scott Russel, it seems he is taking on the pay compression that everyone is feeling and trying to make changes. It takes a long time though. They are promising that changes will be coming in March 2026. The worklife balance is great, working in a hybrid work at home/in office environment is great.

      Cons

      The pay is still lower for the industry standard. In the SDR side bizops makes a laudry list for the SDR's to not get paid on opportunities. They give 3 months for the AE's to change something up in salesforce on the opportunity and if they do, it often stops the SDR's from getting paid. They also jump over dollars to save pennies with their Top Parent Account rule and if any account get an opportunity on it and its owned by a large top parent account, the SDR cannot talk to any of the other companies under the Top Parent Account for 90 days. Sure it stops the SDR from fraud, but it also stops SDR's from selling. NiCE loses out on so much more money trying to stop the SDR's from scamming the system rather than just saying if you make an opp on an Account you can't have any other opps on that one account for 90 days, not all the accounts under the top parent account. It makes absolutely no sense.

      avatar
      NiCE Response
      3mo
      Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! We are also proud of our sales support setup, which provides extensive sales enablement training and guidance to our team members, helping them to succeed, and ensuring that many of our salespeople are extremely well compensated. Recent updates to our performance and rewards framework further strengthen professional development and total rewards, including equity for the top 20% of employees globally. Wishing you continued success in your career journey with NiCE!
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