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      NiCE

      Engaged employer

      NiCE reviews

      Culture Doesn't Matter, or Does It? - Account Executive NiCE Employee Review

      1.0
      8 Aug 2023
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      -We are constantly told that the company has an incredible horde of money in the bank, which the company assumes should boost employee morale somehow. -You’ll become a better haggler and arguer. This company culture loves a good ‘ol fashioned fight. Sr. Leadership has an engrained culture that their failed policies are indeed working, even if the results aren't.

      Cons

      -Commision Plans. Beware of their commission decelerators. Study your commission payout and follow up with their commissions team on a weekly and sometimes daily basis, otherwise your commission just might end up part of the money horde that NICE brags about on their next company call. Of course, all of that time spent haggling with NICE is super motivating, productive and fun! -Employee Incentive Programs. Outside of a few contests here and there (sure to post on social media so the company can get tons of likes!), the company recently eliminated an employee incentive program that allowed employees a few dollars a month allowance to give to other employees for a job well done. Yeah, I know- a few bucks per employee adds up and could decelerate (love that word nowadays) the money horde. But at least with that program, multiple recognitions could eventually add up to a movie ticket or lunch.

      avatar
      NiCE Response
      2y
      Thanks for your review. Culture certainly matters, and that’s why we put a great emphasis on fun and engaging activities, from special CEO initiatives and competitions, to celebrating local happenings and holidays, team events and more. In fact, just a few days ago, there was a very successful “bring your kids to work day” in the Sandy office, hope you managed to come along and enjoy it! We encourage you to speak with your manager about your concerns, and wish you the best of luck with your NICE career.

      Explore other reviews about NiCE

      5.0
      29 May 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company, Good tech stack, and engaging team

      Cons

      Pay scale, benefits are weaker compared to other companies of this size

      4.0
      25 Feb 2026
      Sales development manager
      Recommend
      CEO approval
      Business outlook

      Pros

      With the new CEO Scott Russel, it seems he is taking on the pay compression that everyone is feeling and trying to make changes. It takes a long time though. They are promising that changes will be coming in March 2026. The worklife balance is great, working in a hybrid work at home/in office environment is great.

      Cons

      The pay is still lower for the industry standard. In the SDR side bizops makes a laudry list for the SDR's to not get paid on opportunities. They give 3 months for the AE's to change something up in salesforce on the opportunity and if they do, it often stops the SDR's from getting paid. They also jump over dollars to save pennies with their Top Parent Account rule and if any account get an opportunity on it and its owned by a large top parent account, the SDR cannot talk to any of the other companies under the Top Parent Account for 90 days. Sure it stops the SDR from fraud, but it also stops SDR's from selling. NiCE loses out on so much more money trying to stop the SDR's from scamming the system rather than just saying if you make an opp on an Account you can't have any other opps on that one account for 90 days, not all the accounts under the top parent account. It makes absolutely no sense.

      avatar
      NiCE Response
      2mo
      Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! We are also proud of our sales support setup, which provides extensive sales enablement training and guidance to our team members, helping them to succeed, and ensuring that many of our salespeople are extremely well compensated. Recent updates to our performance and rewards framework further strengthen professional development and total rewards, including equity for the top 20% of employees globally. Wishing you continued success in your career journey with NiCE!
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