Join if you like koolaid and aspire to be brutally excommunicated - Specialist Nextiva Employee Review

1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Some people are nice to work with

Cons

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

Explore other reviews about Nextiva

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Cons

Nothing I can think of

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Nextiva Response
3w
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
2.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The HQ office is nice - they are requiring 4 day RTO if you're in the area. I've met some of the best people while working here - it's a shame that the company doesn't foster the same culture it used to.

Cons

A new sales leader every quarter or so. Went through 7 in under 2 years. You better be quick on your feet to dodge, duck, dip, dive, and dodge all the BS. Every new leader has their "flavor of the month" on how to run the team so put on a neck brace to keep yourself from getting whiplash! Product is lacking and falling behind quickly and Nextiva thinks it can save itself with a quick AI tool here and there. You should ask them how long they've been trying to launch their "nex-gen" solution. There's a gate on the commissions with unattainable quotas. If you don't hit the gate minimum = no commission :) Their health plan does not cover any procedure or appointment related to fertility and/or family planning so if that's something that you are looking for, you'll be stuck paying out of pocket. The company 401k match is not fully vested until after you've been there for at least 3 years. "Flexible" PTO but with management crackdown, you're required to "request" the time off you take and it's up to management on if it's approved or not. They will micromanage you until you want to die.

7
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Nextiva Response
3mo
Thank you for your time. We wish you the best on whatever comes next!
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