Great team work and atmosphere. A real family atmosphere with people up and down willing to support you. - ASM (Area Sales Manager) New Balance Employee Review

5.0
18 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Privately owned, make the hard decisions that are best for the long term good of the company and customer. Very flat hierarchy, everyone is approachable.

Cons

If you do not like growth, fast pace, learning daily, freedom to fail, and accountability, look elsewhere.

Explore other reviews about New Balance

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great employee discounts, friendly staff, and great management.

Cons

Salesy tactics and very slow during winter season.

5.0
5 Mar 2026
Recommend
CEO approval
Business outlook

Pros

New Balance has genuinely been the most positive workplace experience I've had in my career. The culture is supportive, inclusive, and full of great people. People are kind, curious, collaborative, and truly invested in helping others succeed. There is no sense of hierarchy for hierarchy's sake. Leadership is approachable, down-to-earth, always happy to listen, and continuously expresses gratitude for everyone's contributions. I feel valued everyday, both for my contributions and in the way the teams collaborate. Work-life balance is also a real strength. Being privately-held and family-owned, there is a real emphasis on employees being people outside of work. Expectations are clear and boundaries are respected, which makes it easy to bring your best self to work without feeling burnt out. It's rare to find a place where you feel this appreciated and excited about the work. And because of this, I feel motivated to do my best for the company, especially when the product is something I'm super proud to work on.

Cons

NB is not where you can expect to be promoted year over year. However, this ultimately leads to more job security, consistent large bonus pay-outs, and a more stable environment.

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