2.0
23 Mar 2026
Anonymous employee
Current employee, more than 3 years
Recommend
CEO approval
Business outlook
Pros
A well-established name in the coffee industry, with a few genuinely kind and grounded colleagues who are willing to guide others and bring much-needed positivity to the workplace.
Cons
A lack of structure in the APAC region is compounded by indecisive regional management. Limited clarity in the chain of command creates confusion and weak accountability. Reports of bullying are not consistently addressed, contributing to a toxic work environment. Yelling and name-calling appear to be tolerated when exhibited by individuals favored by management. In practice, perceived alignment with management often carries more weight than performance.