Pros
Potential enabling technology for marketing and customer attraction / retention in the restaurant business.
Cons
Toxic leadership that is unable to learn and crushes dissent. Implementation was a shitshow and complete disaster. Can’t keep the few customers that sign up. Stick a fork in it, incompetence and dishonesty is a bad look. Can’t even give them one star out of 5, but forced to enter something by Glassdoor.