Overnight gets leftovers and you are forced in office 2 days a week for nothing other than to be micromanaged, Callers are angry and the wait is long, Management does indeed play favorites and you are not guaranteed a good manager, It's about who you know and not qualifications, It is also not guaranteed to get hired on after a contract. It is disgusting that NFCU uses temp agencies to hire so they don't have to pay them or give benefits the temps need for this job.